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Products metrics glossary

Every column on the Products page, defined with formula and data source, plus the Scale/Hold/Fix action.

Written by Amar Sujith

This glossary defines every column on the Products page. Use Ctrl+F to jump to a term.

Column

Definition

Formula

Where it comes from

Action

The recommended move

Rule on net margin and demand: SCALE, HOLD, or FIX

Derived

Orders

Orders containing the product

Count

Shopify Orders

Gross Sales

Product sales before discounts and returns

Sum of line-item prices

Shopify Orders

Discounts

Discounts on the product

Sum

Shopify Orders

Refunds

Refunded amount for the product

Sum

Shopify Orders

Net Sales

Product sales ex tax and shipping

Gross − Discounts − Returns

Derived

Net Qty Sold

Units sold net of returns

Units sold − units returned

Shopify Orders

Qty Returned

Units returned

Sum

Shopify Orders

Return Rate

Share of units returned

Qty Returned ÷ units sold

Derived

COGS

Cost of the units sold

Unit cost × units sold, snapshotted

Your COGS setup

Gross Profit

Profit after direct costs

Net Sales − COGS − shipping − fulfillment − fees

Derived

Gross Margin

Gross Profit share of Net Sales

Gross Profit ÷ Net Sales

Derived

Marketing Cost

Marketing allocated to the product

Revenue-share allocation of ad spend

Attribution

Net Profit

All-in product profit

Gross Profit − Marketing Cost

Derived

Net Margin

Net Profit share of Net Sales

Net Profit ÷ Net Sales

Derived

Stock

Units currently on hand

Current inventory

Shopify

Units Sold (30D)

Units sold in the last 30 days

Count over 30 days

Shopify Orders

The Action call

Action

Meaning

SCALE

Healthy margin and demand. Put more behind it.

HOLD

Fine for now, no urgent action.

FIX

Losing money or at risk. Needs repricing, cost work, or retiring.

Store-level product metrics (Business Metrics)

Metric

Definition

Formula

Total units sold

Units sold across the catalog

Sum

Total inventory value

Value of stock on hand

Sum of stock × unit cost

Products Return Rate

Catalog return rate

Returned units ÷ sold units

Profitable Products

Products with positive net profit

Count where Net Profit > 0

Notes

  • Marketing Cost is allocated by revenue share, not by which ad sold the unit. See Attribution and acquisition cost (CAC).

  • A FIX flag can mean genuine losses or incomplete COGS. Check the product's costs first.

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